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Shipping Policy

  • FOB Destination (Free Shipping)
  • Minimum Order: $100

  • Maximum Order: None, however, contact us directly for large or specialized requirements.

  • Geographic Coverage: Continental US, Alaska, Hawaii, Puerto Rico, OCONUS locations upon request.

  • Point(s) of Production: US, MX, JP and various other TAA-compliant countries.

  • Prompt Payment: Net 30 Days

  • Convenience Fee for Orders under $100.00 (If applicable): 5%

  • Standard Delivery: 3-5 Business Days

  • Delivery Options:
    - Standard Delivery: 0%
    - Convenience Fee (Order $25-$99): 5%
    - Next Day Fee: Call for a Quote
  • APO/FPO Shipments: ASE claims responsibility for shipments up to the point of delivery to the APO/FPO sort facilities.  Once shipment has been delivered to either sort facility, if shipments are subsequently delayed, ASE will not issue credit or reship the material.


Shipping Claims for Shortage

 I am missing items from my order, what do I do?                                       

Answer:  That's Terrible! But don't worry, our Customer Service team is standing by to make this right. 
              To expedite the process please visit your Recent Orders to pull a copy of the order.
              Pull a copy of your packing slip showing the missing items
              Then reach out us for resolution:
Connect with us now on Live Help! 
             
Send us an email: [email protected]
              - Give us a call: 888-204-1938

Note:
All claims for shortages must be made within 48 hours after merchandise is received.
Our signed receipt and proof of delivery from the transportation company for a shipment received in good condition constitutes deliver and ASE's responsibility ceases. 

 

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