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Help Desk Support2018-06-07T07:09:55+00:00

The Support You Need
When You Need It

ASE’s team members are trained to provide full technical service and support for all the products we sell. All of our specialists and technicians undergo extensive product line training and are focused on providing 100% customer satisfaction.

Devices supported:

  • Printers
  • MFPs
  • Scanners
  • Copiers
  • Thermal Printers
  • Dot Matrix Printers

3 Tiers Of Support:

TIER 1 – Help Desk Support

  • Inside support team for troubleshooting the most common product related questions

TIER 3 – Field

  • Nationwide service dispatch
  • Access to 1500 service technicians

TIER 2 – Inside Technical Support Team

  • Provides technical strategies to resolve issues
  • Escalated evaluation

Hours of operation:

Mon – Fri 7am – 7pm CST

For more information, please contact us today!

Online Technical Support Coming July 2018